Integrations

How to auto mark up room rates?

  1. Go to HostConnect
  2. Select Integrations
  3. Click on Edit button based on OTAs (Airbnb/Agoda Homes/Booking.com/Agoda/Expedia/Ctrip/Traveloka)
  4. Click on Advanced Options & select Rate Distribution
  5. Select Derived from Web (by Percentage & insert amount) from Rate Derivative category
  6. Click Save from Advanced Options
  7. Then Save again from OTA Integration to update to OTA

How to find an Airbnb account?

  1. Go to HostConnect
  2. Select Integrations
  3. Search for the property and listing
  4. Click on Airbnb Edit button

How to check OTAs property ID synced with which unit number in HostPlatform?

  1. Go to HostConnect
  2. Select Integrations
  3. Search for the property and unit
  4. Choose OTAs (Homestay/Hotel)
  5. Click on the Edit button on right-hand side
  6. May check the unit is synced with which OTAs property ID
    Notes: Do not edit other information, to avoid failed integration.

Airbnb

How to change Airbnb Cleaning Fees?

  1. Go to Integrations
  2. Click Edit from Airbnb column
  3. Select Advanced Options
  4. Go to Pricing & insert amount from Cleaning Fee column
  5. Click Save from Advanced Options
  6. Then Save again from OTA Integration to update to Airbnb
    Notes: Must click save 2 times, then accept to reflect the cleaning fee to Airbnb.

How to change Airbnb Extra Guest Fees?

  1. Go to Integrations
  2. Click Edit from Airbnb column
  3. Select Advanced Options
  4. Go to Pricing & insert amount from Extra Fees column (Number of guests depends on maximum occupancy in listing)
  5. Click Save from Advanced Options
  6. Then Save again from OTA Integration to update to Airbnb
    Notes: Must click save 2 times, then accept to reflect the cleaning fee to Airbnb.

How to change Airbnb Security Deposit?

  1. Go to Integrations
  2. Click Edit from Airbnb column
  3. Select Advanced Options
  4. Go to Pricing & insert amount from Security Deposit column (minimum 100USD)
  5. Click Save from Advanced Options
  6. Then Save again from OTA Integration to update to Airbnb
    Notes: Must click save 2 times, then accept to reflect the cleaning fee to Airbnb.

How to update Airbnb minimum night stay?

  1. Go to Integrations
  2. Click Edit from Airbnb column
  3. Select Advanced Options
  4. Go to Availability & insert amount from Trip Length column
  5. Click Save from Advanced Options
  6. Then Save again from OTA Integration to update to Airbnb
    Notes: Must click save 2 times, then accept to reflect the cleaning fee to Airbnb.

How to add/remove Airbnb Seasonal Rule?

  1. Go to Integrations
  2. Click on Seasonal Rule
  3. Expand the setting from top right
  4. Click on Rule-set & select Add rule-set
  5. Insert Rule Set Name & fill in amount and info from Pricing & Availability category
  6. Then click Save
  7. Select Date Range, Rule Set & unit from the dropdown list
  8. Click Apply Rule-set
    Notes: The color of rule-set will reflect in Airbnb calendar after apply.

Agoda

How to integrate Agoda/Agoda Homes property?

  1. Login to Agoda account
  2. Select the listing/property
  3. Copy the property ID
  4. Send an email to Agoda ‘bd-connectivity@agoda.com‘ with the property ID to get approval from Agoda to connect with HostPlatform (HostAStay).After receiving Agoda connectivity approval
  5. Go to HostConnect
  6. Select Agoda
  7. Click on + New Agoda
  8. Paste property ID and click Save

How to update Agoda Occupancy Rate?

  1. Go to Integrations
  2. Click Edit from Agoda column
  3. Select Advanced Options
  4. Click Yes to allow Occupancy Rate setting
  5. Insert amount & room rates from Setting for Occupancy Rate category
  6. Click Save from Advanced Options
  7. Then Save again from OTA Integration to update to Agoda

Booking.com

How to integrate/connect Booking.com property?

  1. Login to Booking.com account
  2. Select a property
  3. Click on Account
  4. Select Connectivity Provider
  5. Click on Search button
  6. Insert & select HostAStay, then click Next
  7. Fill in and confirm contact number and email
  8. Tick and agree on Terms and Conditions & click Accept
  9. Choose ‘Correct me with the provider automatically’ & click Save
  10. Send property Name and ID to HostPlatform support team for further assistance on Booking.com connectivity
    *E.g. Arte Plus by xxx (6714563)
    *contact HP team to assist

    After Booking.com connectivity approval

  11. Click on HostConnect
  12. Select Booking.com
  13. Click on + New Booking.com
  14. Paste property ID and click Save
  15. Go to Integrations
  16. Click on Hotel integration
  17. Choose Property & unit, then select + New Integration
  18. Select Sync Existing Hotel & paste property ID
  19. Select ‘Yes’ button from the room type
  20. Select room type ID & name to sync
  21. Insert room rate for each room type
  22. Click on Advanced Options
  23. Go to Rate Distribution
  24. Double-check amount for cleaning fee
  25. Select Independent/Derived from Web, then Save
  26. Click Save again, click Continue, then click Sync
    Notes: Must click save → continue, then sync to reflect the updates to Booking.com. DO NOT change the date range to sync with Booking.com.

How to connect to Booking.com new room type?

  1. Copy property ID from Booking.com
  2. Login to HostPlatform
  3. Click on HostConnect
  4. Select Booking.com
  5. Click on + New Booking.com
  6. Paste property ID and click Save
  7. Go to Integrations
  8. Click on Hotel integration
  9. Choose property & unit
  10. Click on Booking.com Edit button
  11. Select ‘Yes’ for the new room type to sync
  12. Insert room rate for Booking.com
  13. Click on Advanced Options
  14. Go to Rate Distribution
  15. Select Independent/Derived from Web, then Save for Advanced Options
  16. Click Save again from OTA Integration, then click Continue, then click Sync
    Notes: Must click save → continue, then sync to reflect the updates to Booking.com. DO NOT change the date range to sync with Booking.com.

Expedia

How to integrate/connect Expedia property?

  1. Login to Expedia account
  2. Click into the property
  3. Go to Rooms and Rates, select Connectivity Settings
  4. Insert ‘HostPlatform’, then click ConnectAfter done connect Expedia
  5. Click on HostConnect
  6. Select Expedia
  7. Click on + New Expedia
  8. Paste property ID and click Save
  9. Go to Integrations
  10. Click on Hotel integration
  11. Choose Property & unit, then select + New Integration
  12. Select Sync Existing Hotel & paste property ID
  13. Select ‘Yes’ button from the room type
  14. Select room type ID & name to sync
  15. Insert room rate for each room type
  16. Click on Advanced Options
  17. Go to Rate Distribution
  18. Select Independent/Derived from Web, then Save
  19. Click Save again, click Continue, then click Sync
    Notes: Must click save → continue, then sync to reflect the updates to Expedia. DO NOT change the date range to sync with Expedia.

How to connect to Expedia new room type?

  1. Copy property ID from Expedia
  2. Login to HostPlatform
  3. Click on HostConnect
  4. Select Expedia
  5. Click on + New Expedia
  6. Paste property ID and click Save
  7. Go to Integrations
  8. Click on Hotel integration
  9. Choose property & unit
  10. Click on Expedia Edit button
  11. Select ‘Yes’ for the new room type to sync
  12. Insert room rate for Expedia
  13. Click on Advanced Options
  14. Go to Rate Distribution
  15. Select Independent/Derived from Web, then Save for Advanced Options
  16. Click Save again from OTA Integration, then click Continue, then click Sync
    Notes: Must click save → continue, then sync to reflect the updates to Expedia. DO NOT change the date range to sync with Expedia.

Ctrip

How to integrate/connect Ctrip/eBooking property?

  1. Login to Ctrip account
  2. Select the listing/property
  3. Copy the property ID
  4. Send an email to Ctrip ‘ong_jia_min@trip.com‘ with the property ID to get approval from Ctrip to connect with HostPlatform

    After receiving Ctrip connectivity approval
  5. Go to HostConnect
  6. Select Ctrip
  7. Click on + New Ctrip
  8. Paste property ID and click Save
  9. Go to Integrations
  10. Click on Hotel integration
  11. Choose property & unit, then select + New Integration
  12. Paste Ctrip hotel ID
  13. Select ‘Yes’ for the room type to sync
  14. Insert room rate for Ctrip room type 
  15. Click on Advanced Options
  16. Go to Rate Distribution
  17. Select Independent/Derived from Web, then Save for Advanced Options
  18. Click Save again from OTA Integration, then click Continue, then click Sync
    Notes: Must click save → continue, then sync to reflect the updates to Ctrip.

How to connect to Ctrip/eBooking new room type?

  1. Copy property ID from Ctrip
  2. Login to HostPlatform
  3. Click on HostConnect
  4. Select Ctrip
  5. Click on + New Ctrip
  6. Paste property ID and click Save

  7. Go to Integrations
  8. Click on Hotel integration
  9. Choose property & unit
  10. Click on Ctrip Edit button
  11. Select ‘Yes’ for the new room type to sync
  12. Insert room rate for Ctrip
  13. Click on Advanced Options
  14. Go to Rate Distribution
  15. Select Independent/Derived from Web, then Save for Advanced Options
  16. Click Save again from OTA Integration, then click Continue, then click Sync
    Notes: Must click save → continue, then sync to reflect the updates to Ctrip.