Integrations
How to auto mark up room rates?
- Go to HostConnect
- Select Integrations
- Click on Edit button based on OTAs (Airbnb/Agoda Homes/Booking.com/Agoda/Expedia/Ctrip/Traveloka)
- Click on Advanced Options & select Rate Distribution
- Select Derived from Web (by Percentage & insert amount) from Rate Derivative category
- Click Save from Advanced Options
- Then Save again from OTA Integration to update to OTA
How to find an Airbnb account?
- Go to HostConnect
- Select Integrations
- Search for the property and listing
- Click on Airbnb Edit button
How to check OTAs property ID synced with which unit number in HostPlatform?
- Go to HostConnect
- Select Integrations
- Search for the property and unit
- Choose OTAs (Homestay/Hotel)
- Click on the Edit button on right-hand side
- May check the unit is synced with which OTAs property ID
Notes: Do not edit other information, to avoid failed integration.
Airbnb
How to change Airbnb Cleaning Fees?
- Go to Integrations
- Click Edit from Airbnb column
- Select Advanced Options
- Go to Pricing & insert amount from Cleaning Fee column
- Click Save from Advanced Options
- Then Save again from OTA Integration to update to Airbnb
Notes: Must click save 2 times, then accept to reflect the cleaning fee to Airbnb.
How to change Airbnb Extra Guest Fees?
- Go to Integrations
- Click Edit from Airbnb column
- Select Advanced Options
- Go to Pricing & insert amount from Extra Fees column (Number of guests depends on maximum occupancy in listing)
- Click Save from Advanced Options
- Then Save again from OTA Integration to update to Airbnb
Notes: Must click save 2 times, then accept to reflect the cleaning fee to Airbnb.
How to change Airbnb Security Deposit?
- Go to Integrations
- Click Edit from Airbnb column
- Select Advanced Options
- Go to Pricing & insert amount from Security Deposit column (minimum 100USD)
- Click Save from Advanced Options
- Then Save again from OTA Integration to update to Airbnb
Notes: Must click save 2 times, then accept to reflect the cleaning fee to Airbnb.
How to update Airbnb minimum night stay?
- Go to Integrations
- Click Edit from Airbnb column
- Select Advanced Options
- Go to Availability & insert amount from Trip Length column
- Click Save from Advanced Options
- Then Save again from OTA Integration to update to Airbnb
Notes: Must click save 2 times, then accept to reflect the cleaning fee to Airbnb.
How to add/remove Airbnb Seasonal Rule?
- Go to Integrations
- Click on Seasonal Rule
- Expand the setting from top right
- Click on Rule-set & select Add rule-set
- Insert Rule Set Name & fill in amount and info from Pricing & Availability category
- Then click Save
- Select Date Range, Rule Set & unit from the dropdown list
- Click Apply Rule-set
Notes: The color of rule-set will reflect in Airbnb calendar after apply.
Agoda
How to integrate Agoda/Agoda Homes property?
- Login to Agoda account
- Select the listing/property
- Copy the property ID
- Send an email to Agoda ‘bd-connectivity@agoda.com‘ with the property ID to get approval from Agoda to connect with HostPlatform (HostAStay).After receiving Agoda connectivity approval
- Go to HostConnect
- Select Agoda
- Click on + New Agoda
- Paste property ID and click Save
How to update Agoda Occupancy Rate?
- Go to Integrations
- Click Edit from Agoda column
- Select Advanced Options
- Click Yes to allow Occupancy Rate setting
- Insert amount & room rates from Setting for Occupancy Rate category
- Click Save from Advanced Options
- Then Save again from OTA Integration to update to Agoda
Booking.com
How to integrate/connect Booking.com property?
- Login to Booking.com account
- Select a property
- Click on Account
- Select Connectivity Provider
- Click on Search button
- Insert & select HostAStay, then click Next
- Fill in and confirm contact number and email
- Tick and agree on Terms and Conditions & click Accept
- Choose ‘Correct me with the provider automatically’ & click Save
- Send property Name and ID to HostPlatform support team for further assistance on Booking.com connectivity
*E.g. Arte Plus by xxx (6714563)
*contact HP team to assistAfter Booking.com connectivity approval
- Click on HostConnect
- Select Booking.com
- Click on + New Booking.com
- Paste property ID and click Save
- Go to Integrations
- Click on Hotel integration
- Choose Property & unit, then select + New Integration
- Select Sync Existing Hotel & paste property ID
- Select ‘Yes’ button from the room type
- Select room type ID & name to sync
- Insert room rate for each room type
- Click on Advanced Options
- Go to Rate Distribution
- Double-check amount for cleaning fee
- Select Independent/Derived from Web, then Save
- Click Save again, click Continue, then click Sync
Notes: Must click save → continue, then sync to reflect the updates to Booking.com. DO NOT change the date range to sync with Booking.com.
How to connect to Booking.com new room type?
- Copy property ID from Booking.com
- Login to HostPlatform
- Click on HostConnect
- Select Booking.com
- Click on + New Booking.com
- Paste property ID and click Save
- Go to Integrations
- Click on Hotel integration
- Choose property & unit
- Click on Booking.com Edit button
- Select ‘Yes’ for the new room type to sync
- Insert room rate for Booking.com
- Click on Advanced Options
- Go to Rate Distribution
- Select Independent/Derived from Web, then Save for Advanced Options
- Click Save again from OTA Integration, then click Continue, then click Sync
Notes: Must click save → continue, then sync to reflect the updates to Booking.com. DO NOT change the date range to sync with Booking.com.
Expedia
How to integrate/connect Expedia property?
- Login to Expedia account
- Click into the property
- Go to Rooms and Rates, select Connectivity Settings
- Insert ‘HostPlatform’, then click ConnectAfter done connect Expedia
- Click on HostConnect
- Select Expedia
- Click on + New Expedia
- Paste property ID and click Save
- Go to Integrations
- Click on Hotel integration
- Choose Property & unit, then select + New Integration
- Select Sync Existing Hotel & paste property ID
- Select ‘Yes’ button from the room type
- Select room type ID & name to sync
- Insert room rate for each room type
- Click on Advanced Options
- Go to Rate Distribution
- Select Independent/Derived from Web, then Save
- Click Save again, click Continue, then click Sync
Notes: Must click save → continue, then sync to reflect the updates to Expedia. DO NOT change the date range to sync with Expedia.
How to connect to Expedia new room type?
- Copy property ID from Expedia
- Login to HostPlatform
- Click on HostConnect
- Select Expedia
- Click on + New Expedia
- Paste property ID and click Save
- Go to Integrations
- Click on Hotel integration
- Choose property & unit
- Click on Expedia Edit button
- Select ‘Yes’ for the new room type to sync
- Insert room rate for Expedia
- Click on Advanced Options
- Go to Rate Distribution
- Select Independent/Derived from Web, then Save for Advanced Options
- Click Save again from OTA Integration, then click Continue, then click Sync
Notes: Must click save → continue, then sync to reflect the updates to Expedia. DO NOT change the date range to sync with Expedia.
Ctrip
How to integrate/connect Ctrip/eBooking property?
- Login to Ctrip account
- Select the listing/property
- Copy the property ID
- Send an email to Ctrip ‘ong_jia_min@trip.com‘ with the property ID to get approval from Ctrip to connect with HostPlatform
After receiving Ctrip connectivity approval - Go to HostConnect
- Select Ctrip
- Click on + New Ctrip
- Paste property ID and click Save
- Go to Integrations
- Click on Hotel integration
- Choose property & unit, then select + New Integration
- Paste Ctrip hotel ID
- Select ‘Yes’ for the room type to sync
- Insert room rate for Ctrip room type
- Click on Advanced Options
- Go to Rate Distribution
- Select Independent/Derived from Web, then Save for Advanced Options
- Click Save again from OTA Integration, then click Continue, then click Sync
Notes: Must click save → continue, then sync to reflect the updates to Ctrip.
How to connect to Ctrip/eBooking new room type?
- Copy property ID from Ctrip
- Login to HostPlatform
- Click on HostConnect
- Select Ctrip
- Click on + New Ctrip
- Paste property ID and click Save
- Go to Integrations
- Click on Hotel integration
- Choose property & unit
- Click on Ctrip Edit button
- Select ‘Yes’ for the new room type to sync
- Insert room rate for Ctrip
- Click on Advanced Options
- Go to Rate Distribution
- Select Independent/Derived from Web, then Save for Advanced Options
- Click Save again from OTA Integration, then click Continue, then click Sync
Notes: Must click save → continue, then sync to reflect the updates to Ctrip.