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Resources

Knowledge Base

Here’s your go-to help center with tutorials, guides, and step-by-step walkthroughs.
SYSTEM OVERVIEW
HostManage
HostConnect
D.O.R.A.

Integrations

How to auto mark up room rates

How to find an Airbnb account

How to check OTAs property ID synced with which unit number in HostPlatform

Airbnb

How to Change Airbnb Cleaning Fee

How to change Airbnb Extra Guest Fees

How to change Airbnb Security Deposit

How to update Airbnb minimum night stay

How to add/remove Airbnb Seasonal Rule

How to Sync new Airbnb units with HostPlatform

Agoda

How to integrate Agoda/Agoda Homes property

How to update Agoda Occupancy Rate

Booking.com

How to integrate/connect Booking.com property

How to connect to Booking.com new room type

Expedia

How to integrate/connect Expedia property

How to connect to Expedia new room type

Ctrip

How to integrate/connect Ctrip/eBooking property

How to connect to Ctrip/eBooking new room type

How to connect to Ctrip/eBooking new room type

  1. Copy property ID from Ctrip
  2. Login to HostPlatform
  3. Click on HostConnect
  4. Select Ctrip
  5. Click on + New Ctrip
  6. Paste property ID and click Save
  7. Go to Integrations
  8. Click on Hotel integration
  9. Choose property & unit
  10. Click on Ctrip Edit button
  11. Select ‘Yes’ for the new room type to sync
  12. Insert room rate for Ctrip
  13. Click on Advanced Options
  14. Go to Rate Distribution
  15. Select Independent/Derived from Web, then Save for Advanced Options
  16. Click Save again from OTA Integration, then click Continue, then click Sync
    Notes: Must click save → continue, then sync to reflect the updates to Ctrip.