The Dictionary Into Our System

Description

You may view a summary of your reservation here, in the Overview page! Your reservations can be viewed, through a selection range of Today, Tomorrow, 7 Days, 30 Days and even a custom date range based on your preference! Click on the unit name, to be directed to the reservation details. You could also click on the contact number, of the guest, to be directed to their Whatsapp, for ease of communication. The Print button, at the respective boxes allows you to download an excel version of your reservation summary.

Description

To Register your offline or walk in reservations, go to the booking form to be in sync-ed with your online availability. Simply follow the 3 steps as required.

First by selecting the check in and check out date, select the unit to be booked and click next,

Secondly, fill in the guest details accordingly.

And finally, key in any additional charges that you would like to charge to the guest, the amount will automatically add up to the total amount that is required to be paid. Click book now and the reservations will be made.

Description

The multi-calendar, is where you could run most of your reservation management.

Some of the few things that can be done through the Multi-Calendar are

1.   Manage your reservations
2.   Block dates
3.   And, Update prices

To manage your reservations, simply click on the room type bar, to expand the list of your units within the room type. You will be able to see all the reservations that are assigned to the unit. Click on the reservation bar to be able to see it’s summary, and click view booking to go into the reservation details.

Drag and drop the reservations if you wish to change to a different unit, or a different date.

To block the units for a certain date, select the dates of the unit that you wish to block, key in the reasons as you wish, and click block. To unblock, click on the block reservation bar, and click unblock.

There are 2 ways to update prices, the first, is for a selected date range for 1 unit. Simply click on the selected date range, click set prices, and update the daily prices accordingly.

The second way, is to update prices for multiple units in a longer date range. Click on the Rate update wizard button, select the date range, select the day that you would like the price update to be applied to, select the room types, and any or all the units as you wish, and finally, update the prices accordingly, and click save.

The multi-calendar is the most powerful feature that you would need, to be able to smoothly run your short term rental business, with multiple booking platforms.

Description

In the reservations page, you will be able to browse through all your past, current, and future reservations. The few important functions in this page are:

1.   Create Reservation – which will direct you to the booking form to create reservation
2.   Download CSV – Download the full details of the reservations in an excel format, you will be able to select the desired dates based on the check in date range.
3.   Click on the confirmation code to be directed to the reservation details
4.   Click on the contact number to be directed to whatsapp
5.   Click on the download button and you’ll see a pop up that allows you to print or download Quotations, Invoice, Guest Registration Card and Refund Deposit Receipt

Description

Rate modifier is where you will be able to set special discounts for your offline or walk in reservations.

To create a rate modifier, click on Create Rate Modifier, fill up the Rate Name as the reference to the modifier.

You could then select either to modify the rate in Percentage, or a Fixed amount, to Add or to Discount and finally, the amount.

You may also add in the remark of this promotion as a reminder to self or to the team.

Click create and you’re done. You may go into the booking form, scroll down to the Room Rate Modifier filter, and select the rate modifier that you want to apply on this reservation.

Description

The Host page is where you could upload your company logo, and your company address. Your company logo and address, will appear in the downloadable pdf documents such as the Invoice, Quotation and the Invoice Payout for the owner.

Description

The user page allows you to create accounts for your team and your owners. You can create users by clicking the Create User button.

Fill in the basic information as required. The username and password is used to login to the system. Email on the other hand, is important as you’ll be verified through the email address if you forgot the password.

Fill in your first name, last name, contact number and gender accordingly. If you are using the Multi-Level Host feature, you’ll be able to choose which host this user account belongs to if you’re the primary host.

For a user’s role type, select operator if the user is a part of your team and owner if it belongs to the owner.

You may then proceed to select the permission role for each user account. There are a wide selection of modules and permission that you will be able to set for the user. And finally click create.

To edit or delete the user details and permission role, select the username and you may edit as you wish, and click save.

It is important for each of your team members to have their own unique accounts as you’ll be able to track activities, changes or updates done by anyone.

Description

The listing page allows you to manage your listings, you may create and edit your listings here.

To create listings, click on create listing and simply follow the steps as guided by the listing wizard.

Step 1, select the host account that this listing belongs to.

Step 2, select the property, if it’s a new property, click create new, and fill in the required information.

Step 3, select the room type, if it’s a new room type, click create new. Key in the basic details of the room type as required, click next.

Key in the details of the room set up and the room arrangements, click next.

Key in the rack rate of the room type, which is also the default price for all the units under this room type, click next.

Finally, select the amenities that are available in this room type, and click finish.

The final step is to create your listing, click create. Key in the name of the unit, this name is for internal references. The maximum free stays could be used to open stays for the unit’s owner within the year. Next is to key in the unit’s description, the descriptions would be directly reflected to Airbnb if the integration is on Full Sync, click next.

This is where you could set automated expenses, to be incurred to the unit based on per day, per month or per check out. You may key in all your fixed expenses to automate your expenses.

Next would be to insert the photos, the photos will be directly reflected to Airbnb if the integration is on full sync. And finally, to assign your owner to this unit.

Congratulations, you have successfully created a listing. It is important to properly plan and strategize your listing structure to be able to operate more efficiently.

Description

Service Package page is where you could manage your DORA configurations. Click on the create service package to create a new service package.

Key in the service package name for your reference, select the package type and the units that this package is applied to.

Below you will see 4 different tabs for configuration.

First. Service package. There are several method of service package, as for the basic service charge method, key in the percentage that your owner will be getting. The administrative fee and host charge are additional fees that you would like to charge to the owner. Consult the support team for other customization of service package

Secondly, the expenses setting. This is where you can configure the expenses to be fully borne by host, or owner, or to be shared between host and owner.

Thirdly the Charges(income) setting. This is where you can configure all the multiple incomes that the unit generates, whether to be fully collected by host, or owner, or to be shared between host and owner.

Finally on payout configuration, is where you can configure your

•       Payout Calculation Method,
•       the start date of the payout to be calculated,
•       and whether or not to display the calendar to your owners.

Click create and you’re good to go. You may edit the service packages by clicking the package name.